What is excessive noise?
Excessive noise is any noise that is under human control and of such a nature as to unreasonably interfere with the peace, comfort and convenience of any person.
Examples of excessive noise may include a loud party, stereo, band practices, audible alarm or machinery.
- There is no one set level for noise that is acceptable.
- The level of noise that is acceptable varies according to the location of your neighbours, time of day, zone you live/work in, presence of sound barriers and the type of noise.
- The same noise levels during the day may not be acceptable at night.
- Noise from moving vehicles such as aircrafts, boats, trains and cars are not under our control.
How to be a good neighbour
Be considerate to your neighbours and if you're planning a noisy activity, keep them informed with a friendly chat beforehand. This is an opportunity to create and maintain good neighbourly relations.
If you find that noise from a neighbouring property is an ongoing source of annoyance, it may be possible to resolve the concern by having an amicable talk with the neighbour causing the noise. They may not realise the annoyance that the noise causes and be willing to help you. Often these concerns are best settled on a neighbourly basis.
Other simple steps to help reduce the likelihood of someone making a complaint against you include:
- Tell them if you are having a party or invite them.
- Tell them of planned work on your section that may be noisy.
- Minimise noise travelling by shutting doors or windows.
- Don't start up noisy equipment such as chainsaws or lawnmowers early in the morning or late at night.
- Ensure burglar alarms cut off after 15 minutes and have to be manually reset.
- Ensure car alarms are installed correctly and are not over-sensitive or faulty.
- Keep noise levels down at night.
Make a complaint
If you wish to make a complaint about noise you can call us at any time of the day or night, but it is important to phone when the noise is occurring so action can be taken.
Phone Council on (03) 769 8600.
What to do if your equipment has been seized
We will hold your equipment if it is seized. The equipment may be returned if we are satisfied that it will not be used to create further noise problems.
You will need to pay the cost of the call outs, storage and delivery.
To ensure that the equipment is returned to the rightful owner, please bring proof of identity and the original copy of the seizure notice when you come to collect your equipment.