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Kerbside Auditing Process

The council will start checking recycling bins and crates soon. The audits will make sure that residents are following the terms and conditions of our kerbside collection service. We've introduced a tag system using traffic light colors. Each bin or crate will get a green, orange, or red tag based on how well it follows the service rules.

Why we are doing kerbside audits

The main goals of the kerbside audits are:

Responsible Recycling:

  • Educate Grey District residents about the correct sorting of recyclable materials.
  • Encourage residents to make sure the right items are going in their recycling bins.

Reduce Contamination:

  • Reduce contamination in the recycling stream. This prevents inefficiencies in the recycling process and avoids increased operational costs.

Environmental Sustainability:

  • Contribute to environmental sustainability by ensuring collection and processing of recyclable materials. This conserves valuable resources and reduces waste.

Traffic Light System

The traffic light tag system gives residents quick feedback on whether they are following the service rules. When we check, we record the information. This helps us report accurately to Council and shows how well a property or area is following the rules.

Here's how the system works

Green Tag: Great news! If you see a green tag, it means there are no problems with your wheelie bin or glass crate. You're doing an awesome job with recycling. Keep up the good work!

Orange Tag: An orange tag means there are some minor issues with your wheelie bin or crate. There's room for improvement but we'll still collect it. You'll find a Let's Sort It flyer in your mailbox, so you can correctly recycle at your next collection.

Red Tag: A red tag means the wheelie bin or glass crate does not follow the rules. It might be too contaminated, or not meet the other terms and conditions under the Solid Waste Bylaw 2012.

We won't collect red tagged bins. But don't worry! We'll issue you a warning letter telling you the problems we found. We'll also include a Let’s Sort It flyer which has information about the items that can go in each bin. You can check out and download these documents below. Let's get things sorted out.

Criteria for non-compliance

The table below is for the auditor, to help them identify when a wheelie bin or crate should be orange or red tagged. This table is in the official warning letter issued when a bin is found to be non compliant and is red tagged.

The Let’s Sort It flyer provides guidance on correct recycling. It is issued when a bin or crate is non-compliant and is given an orange or red tag.

Wheelie BinCrate
The wheelie bin is overfull, and the lid was not fully closed. The crate is overfull and unsafe to pick up.
The wheelie bin is overweight (it exceeded 80kgs). The crate missed collection because it was not put out by 7:00am on collection day.
The wheelie bin missed collection because it was not put out by 7:00am on collection day. The contents in the crate aren’t clean.
The contents in the recycling bin aren’t clean. The crate contains unacceptable or prohibited items.
The wheelie bin contains unacceptable or prohibited items. The crate was put out on the wrong week. (i.e., crate on a refuse week)
The wrong bin was put out today. (i.e., refuse on a recycling week or recycling on a refuse week).

We care about environmental sustainability and reducing our waste. The kerbside recycling audits and traffic light tag system will help us to achieve a cleaner and more efficient recycling process. This benefits both our community and the environment. It's important that everyone recycles correctly so that our recycling program works well.

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