The purpose of the Local Government Official Information and Meetings Act 1987
How to request information
The Ombudsman's Office has produced guidelines to assist you in making a request. These guidelines can be downloaded below.
Ombudsman Guide - Making official information requests (PDF, 839KB)
Can I be charged for making a request?
Please see the below information from page 16 of the Ombudsman Guide - Making official information requests.
- the agency can only charge for supplying information, not for the time taken to consider whether or not to grant your request;
- the charge must be ‘reasonable’; and
- the decision to release information should also advise if a charge is to be made.
Online LGOIMA request form
You can use the below form to make a request. Please be as specific
as you can when making your request; the more information we have from you the quicker we can process your request. Please ensure sure you include your contact phone number and either a
postal or email address so we can provide you with a response.
Please allow up to 20 working days for a response. To make a casual and straightforward inquiry or comment about any aspect of the Council’s activities, please use our website’s contact form or call 03 769 8600 during our opening hours (Monday to Friday 8am -5pm).